My guess is that Gorilla Glass is not being used in e-readers. It is highly stressed - When you snip the end it explodes! There is a cool demonstration of this in this video - and an explanation of glass improvements for cell phones. "Prince Rupert's Drop" is an example of highly stressed glass - you melt and drop a "teardrop" of glass into water. The thermal stress will then cause the glass to crack. Many of us have seen this in auto windshields - you get a small nick in the glass, and it will not propagate into a crack until you have a cold day and turn on the heat. Likewise, glass with scratches will not break if it is not stressed. Flawless glass (etched to remove any scratches) can be used to hammer a nail, as long as you don't introduce scratches with hammering. For glass to fail, there always has to be a flaw and a stress. I worked with glass for many years in the lighting industry. I have had my Aura fall on on the floor and on my face while reading in bed I am more careful now, but I have been lucky. It's because you used it in conditions that were unsuitable for the device. Please don't make it sound like there are many Kobo users who are clumsy.Īlso, the screen breaking is NOT tension due to a bad design. Sorry, but it is not apparently so many Kobo owners dropping their Readers and breaking the screen. Why the Rakuten Corp doesn't provide the replacement as a (paid) service is either a mystery or a well defined business model to sell more eReaders. Either thru tension or due to bad design. A glass specialist said this could very well be the cause of the broken screen glass. And the "drop" story from the help team (?) doesn't hold: mine just broke due to the high temperatures on the beach where the eReader in his (original BLACK Kobo) magnetic cover got VERY hot indeed. Beware however: on opening your device the warranty is voided AND waterproofing is no longer guaranteed !!! But at the price it is far cheaper than a new eReader. Note: If you have issues setting up your Kobo eReader over Wi Fi, use the Kobo Desktop app to set up your eReader with your computer.Hi, as so many Kobo owners apparently 'drop' their eReader, causing the screen to break (as stated by the Kobo Help Team) i found a replacement screen for the DIY among us. Set up your Kobo eReader with your computer.You can also use the Kobo Desktop app to set up your eReader using your computer.Īfter you reset your eReader, set it up over Wi Fi or with the Kobo Desktop app on your computer. You'll need access to an active Wi Fi or internet connection to complete setup. After the restoring process finishes, follow the onscreen instructions to set up your eReader. Your eReader screen will turn black and begin the restoring process. Press and hold the power button on your eReader for 30 seconds.You'll see a 'Powered off' screen when your eReader is turned off. Press and hold the power button until the power light on the top-right corner of your eReader turns off.Plug the wall charger (not included) to a power outlet, and then connect your eReader to the wall charger.Turn on your computer and connect the included USB power cord to your computer first, and then your eReader.Connect your eReader to a power source by doing one of the following:.Make sure you have access to a Wi Fi connection.Charge your eReader for at least 1 hour.Return your eReader to its original settings.Reset all of your settings and preferences. Sign out of your account on your eReader.Lose any bookmarks and annotations you've made in your books since you last synced your eReader.Remove books you've added to your eReader using your computer.įor example, if you added non-protected PDF and ePub files using your computer, those files will be deleted.If you perform a factory reset on your eReader, you will:Īny books you purchased from Kobo can be re-downloaded after a factory reset. If you’re not sure what which Kobo eReader you have, follow the steps in this article: Kobo eReader model numbers. Try the factory reset steps to see if it fixes the problem. If a factory reset didn't solve your problem, you can try a manual factory reset to restore your eReader to its original settings.Īfter a manual factory reset, you'll need to set up and sync your eReader again.
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